Novelis is one of the world leaders in aluminum recycling and rolling and a leading sustainable aluminum solutions provider. Driven by our purpose of shaping a sustainable world together, we work alongside our customers to provide innovative solutions to the aerospace, automotive, beverage packaging and specialty markets. Headquartered in Atlanta, Georgia, Novelis has approximately 13,000 employees in 32 operating facilities on 4 continents.

The Novelis Novi team is looking for an Office Administrator to serve as the welcoming face and steady hand behind our office. In this highly visible, customer-facing role, you'll be the go-to person who keeps the office running smoothly while creating a great experience for employees, visitors, and customers alike — covering reception, office operations, employee experience, purchasing support, and local HR compliance activities. Working closely with site leadership, HR, EHS, Procurement, Finance, and customer-facing leaders, you'll play a vital role in supporting strategic customer relationships and driving customer satisfaction — all while ensuring the office runs smoothly. This position requires a strong customer-service mindset, exceptional organizational skills, and the ability to manage multiple priorities simultaneously. You'll work closely with customer-facing leaders and play a vital role in supporting strategic customer relationships and driving customer satisfaction. The customer-facing nature of this role offers a dynamic and engaging environment involving a mix of coordination, planning, support, and operations. This role provides a strong foundation for future careers in operations, customer success, project management, sales support, or business administration.

Responsibilities

Reception, Customer & Visitor Support

• Serve as the first point of contact for employees, visitors, vendors, and customers.
• Welcome visitors, manage the sign-in process, coordinate temporary badges, and notify employee hosts of arrivals.
• Support visitor orientation and ensure visitors follow required site procedures.
• Manage incoming calls, mail, packages, and deliveries.
• Maintain a professional and welcoming reception area that reflects positively on the customer experience.

Office Operations & Administration

• Coordinate, track, and maintain office supplies, snacks, beverages, and other workplace needs.
• Manage conference room scheduling, office communications, seating charts, office directories, and shared resources.
• Coordinate administrative records, vendor contacts, and routine office documentation.
• Support onboarding and offboarding logistics, including badges, business cards, desk assignments, and workspace transitions.
• Organize and administer site leadership meetings bi-monthly to maintain and move forward agenda on office needs from all groups using the office.
• Serve as the administrative point of contact for routine office-related service requests, partnering with EHS and facility-related resources to communicate and coordinate workplace needs.
• Coordinate routine office vendors, including office services, catering, plant maintenance, janitorial services, and similar workplace support providers; schedule and communicate vendor visits.

Purchasing & Financial Administration

• Responsible for purchase orders, invoices, vendor setup, payment requests, and office and business related items for Novi office operations.
• Manage recurring office expenses, utilities, office services, supplies, and other site-related costs.
• Maintain purchasing records and support expense tracking and reconciliation.
• Serve as a central administrative resource for office purchasing needs.

Employee Experience, Culture & Community Engagement

• Plan and coordinate employee events, celebrations, site activities, and employee appreciation programs.
• Support Employee Resource Group (ERG) activities and events.
• Coordinate volunteer opportunities and community engagement initiatives.
• Assist with planning, particularly with logistics, for Town Halls, leadership visits, employee meetings, large customer events, and office-wide events.
• Partner with leaders to help create a positive and engaging workplace culture.

HR & Compliance Support

• Post required employment and immigration notices in accordance with applicable regulations and company requirements.
• Support employment-based visa processes through required onsite posting activities.
• Collect, review, and securely scan Form I-9 documentation for newly hired employees.
• Coordinate with HR to support local onboarding compliance activities.
• Maintain confidentiality and appropriately handle sensitive employee information.

Minimum Qualifications

• High school diploma or equivalent required.
• 3+ years of experience in office administration, office management, workplace services, hospitality, customer service, event coordination, or a related role.
• Strong organizational and multitasking skills with the ability to manage competing priorities.
• Excellent interpersonal, communication, and customer-service skills.
• Strong attention to detail and ability to handle confidential information appropriately.
• Proficiency with Microsoft Office Suite, Outlook, Teams, and related business applications.
• Demonstrated ability to work independently and take initiative in a fast-paced environment.

Preferred Qualifications

• Associate's or Bachelor's degree preferred.
• Experience supporting office operations in a corporate or professional environment.
• Experience with purchasing, invoice management, vendor coordination, or budget administration.
• Experience planning employee events, engagement programs, or workplace initiatives.
• Experience supporting onboarding, HR administration, or compliance-related activities.
• Experience with Coupa, Concur, SAP, or similar business systems preferred.

Physical Requirements

• Ability to regularly move throughout the office and support onsite workplace activities.
• Ability to lift, move, or carry office supplies, event materials, deliveries, and equipment weighing up to 30 pounds.
• Ability to assist with event setup and teardown, including moving tables, chairs, boxes, displays, and other materials as required.
• Ability to stand, walk, bend, reach, and perform light physical tasks associated with office operations and event coordination.

*Please note that we are unable to provide visa sponsorship for this position. Candidates must be legally authorized to work in the United States without the need for current or future sponsorship 

What We Offer:  

Novelis' benefits say a lot about how we care for each other. Our employees and their families have many different needs. As a result, our benefits offer choices on many levels and are high in quality, driven by the marketplace, and affordable. In addition to core benefits, we provide these unique to the industry benefits:  

• Family Growth Programs: Paid parental Leave, Adoption Assistance, Fertility Treatment, Childcare Discount and Nursing Mom Support  

• Employee Assistance Programs: free resources available 24/7 to you and your family in the areas of mental health, family life, and career and financial guidance  

• Wellness Programs: incentives for wellness activities, wellness spending account, programs for building healthy habits, virtual physical therapy for joint, back, and pelvic health, health management programs and more.  

• Diabetes Management Program 

• Pet insurance  

• Identity Theft Protection   

• PerkSpot Discount Program  

• Tuition assistance and career development programs   

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Novelis’ Novi office is located twenty-five miles northwest of the heart of the motor city. Its 100+ employees provide dedicated commercial sales technical support and recycling teams for Novelis’ growing automotive customer base. Novi is also the location of the company’s Customer Solution Center which accelerates innovation between Novelis and automakers for the next generation of vehicle design. As one of the fastest growing cities in Michigan Novi offers a host of destination shopping and specialty expos fine dining options and outdoor recreation activities. Our Novi team is a key sponsor to community events such as Habitat for Humanity and local schools with its FIRST Robotics team and STEM education programs.

Novelis recognizes its talented and diverse workforce as a key competitive advantage. Novelis provides equal employment opportunities to all employees and applicants. All terms and conditions of employment at Novelis including recruiting hiring placement promotion termination layoffs recalls transfers leaves of absence compensation and training are without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal provincial or local laws.

We encourage all potential candidates to follow the protocols below and to be diligent when sharing any personal information:
1. Check the job posting is live and valid via our careers page: Careers - Novelis
2. Verify any communication with us by contacting our talent team at Careers - Novelis