Business Relationship Manager - Commercial

Job Locations US-GA-Atlanta
Full Time

Position Overview

Company Overview

Novelis is one of the world leaders in aluminum recycling and rolling and a leading sustainable aluminum solutions provider. Driven by our purpose of “shaping a sustainable world together,” we work alongside our customers to provide innovative solutions to the aerospace, automotive, beverage packaging and specialty markets. Headquartered in Atlanta, Georgia, Novelis has approximately 13,000 employees in 32 operating facilities on 4 continents.


Position Overview

The Information Technology team, located in Atlanta, Georgia, is seeking a Business Relationship Manager – Commercial. The business relationship manager (BRM) is a hands-on and strategic business partner who shares ownership for both business strategy and business value results. This BRM owns the relationship with the Commercial, HR, Legal, Communications functions and serves as a single point of focus, working to converge these functions’ needs across the Novelis North America region. They work collaboratively with the business stakeholders, regional IT, global IT and the respective Global IT BRMs to consolidate regional and global initiatives in each one of these areas. This is achieved by stimulating, surfacing, and shaping demand for capabilities and assets, in addition to ensuring that the potential business value from those capabilities and assets are captured, optimized, and recognized.

Responsibilities & Qualifications


  • Communicate and Act as the single point of contact and the strategic partner to the senior business leaders on all IT topics, including production support escalations, planned outages, upgrades, IT changes, new product introductions or changes. Collaborate with Corporate and Regional BRMs on a regular cadence to align on corporate strategies and regional strategies, and vice versa.  
  • Lead as the strategic interface between IT and Commercial, HR, Legal, Communications partners to stimulate, surface, and shape business demand. Regularly review new demand with the business partner, IT cluster leaders and ensure that the potential business value from new demand is captured.  Brief stakeholders on other business partner plans and roadmaps.
  • Identify business value and strategic business function opportunities, long term and short term, when developing ideas with a focus on digital awareness, risk assessment, IT security, business continuity, business capability requirements. Build consensus and track adoption across the relevant departments.
  • Build and manage a rolling 3–5-year IT/Business technology roadmap for the North America Region.
  • Coordinate the IT demand management life cycle. Ensures that they discuss and evaluate the demand at early stages, facilitate the eRFA process, follow all PMO processes such as idea capturing, demand management, project management, and resource management.
  • Conduct regular cadence to prioritize demand and to negotiate against current roadmap and to bring awareness to the capacity vs demand metric.
  • Develop a deep knowledge of the business area they support and be well versed of the technology and application portfolio in the respective area.
  • Partner with business excellence teams (change management) to ensure effective business implementation for all initiatives in the functional areas in scope.
  • Partner with the project/program/portfolio management organization (PMO) to ensure a healthy and well-managed initiative portfolio. Give visibility to the business of the timeline and the financial health of their portfolio (roadmap).
  • Collaborate with Enterprise Architecture and the Portfolio Managers to review new business requirements against the current application and technology portfolios. Ideally, leverage a current solution to meet the needs.  When a gap exists, make recommendations for new IT standards.
  • Ensure projects and initiatives on their roadmap are progressing, achieving the business case, provide consistent and effective communication among all stakeholders.


Minimum Qualifications

  • Bachelor's degree in a technical field (Computer Science, Engineering, or a related discipline/equivalent) MBA or related advanced degree, a plus
  • 5+ years managing Commercial, HR, Legal, Communications systems, the development and implementation of business initiatives and projects, based on company objectives
  • Experience working across a matrix organization and across multiple functions
  • Experience leading diverse teams, directly or indirectly, with demonstrated ability to organize and direct work
  • Experience leading diverse teams, directly or indirectly, with demonstrated ability to organize and direct work
  • Relationship-building, ability to listen, build rapport, and credibility as a strategic partner
  • Strategic thinking, ability to map joint organizational vision and long-term thinking
  • Assertiveness and diplomacy
  • Energy, focus, assertiveness, and diplomacy
  • Strong communication skills, comfortable working with all levels of the organization
  • Highly skilled negotiating and problem-solving skills
  • Exceptional ability to lead change
  • Experience in Agile methodology and SAFe preferred
  • Metals/manufacturing industry experience is a plus

What We Offer:

Novelis' benefits say a lot about how we care for each other. Our employees and their families have many different needs. As a result, our benefits offer choices on many levels and are high in quality, driven by the marketplace, and affordable. In addition to core benefits, we provide these unique to the industry benefits:

  • Family Growth Programs: Paid parental Leave, Adoption Assistance, Fertility Treatment, Childcare Discount and Nursing Mom Support
  • Employee Assistance Programs: free resources available 24/7 to you and your family in the areas of mental health, family life, and career and financial guidance
  • Wellness Programs: incentives for wellness activities, wellness spending account, programs for building healthy habits, virtual physical therapy for joint, back, and pelvic health, health management programs and more.
  • Diabetes Management Program
  • Pet insurance
  • Identity Theft Protection
  • PerkSpot Discount Program
  • Tuition assistance and career development programs


This role offers a hybrid schedule. Our hybrid approach is designed to foster employee work-life balance and powers connection, collaboration, and a sense of community among our teams. 

Location Profile

Novelis’ Global Corporate Headquarters is located in the Buckhead neighborhood of Atlanta Georgia and employs approximately 250 people. It is co-located with Novelis’ North America regional office which employs approximately 225 people. Supporting its 24 operations worldwide Novelis’ corporate office is home to the executive leadership team and global functions that support the automotive beverage can and high-end specialties value streams. The City of Atlanta provides a diverse and family-friendly place to live with countless museums cultural organizations and educational institutions including the Georgia Aquarium Woodruff Arts Center CNN Center Georgia Tech and Mercedes-Benz Stadium. In the Atlanta area Novelis has strong community partnerships with Atlanta Habitat for Humanity GeorgiaFIRST and Agape Youth and Family Center in addition to many local museums and community groups.


Novelis recognizes its talented and diverse workforce as a key competitive advantage. Novelis provides equal employment opportunities to all employees and applicants. All terms and conditions of employment at Novelis, including recruiting, hiring, placement, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training, are without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


We encourage all potential candidates to follow the protocols below and to be diligent when sharing any personal information: 

  • Check the job posting is live and valid via our careers page:
  • Verify any communication with us by contacting our talent team at


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